How many times a day do you say thank you? Do you thank your team members for helping you be successful? Do you thank your family for all they do? What about your best friend; when was the last time you thanked that individual?
Sometimes I think we take for granted our friends, family, co-workers and even the mailman, the bagger at the grocery and the UPS guy. How do you feel when someone says thank you? It really takes on meaning when that person looks you in the eye and says it with feeling. Maybe they even pat you on the shoulder. Or give you a hug.
When was the last time you wrote a thank you note – not an email or a post it note – but a real thank you written on stationery or a fine note card? It takes on a lot more meaning when it’s hand written.
Can you operate your business without your team? It’s impossible for a dentist to do it all without the support and work of his or her team. Same goes for team members. Would you be employed if you didn’t have your doctor there to do the dentistry? When was the last time you complimented the doctor or thanked him/her? The best statement a patient can hear is a compliment on the procedure just performed by the dentist. It’s a two way street. If you like to be complimented on your work or appreciated, do the same for your co-workers.
Keep these things in mind as we approach Thanksgiving. I’ll be saying a special thank you in my heart on Thanksgiving Day for all the people in my life but I’ll also be telling them face to face. And to all my clients and their team members, I value you and your friendship. Thank you for listening and implementing my suggestions. And thank you for teaching me when there’s something I don’t get or know. I’ll be the first to admit that I learn from you every day. You can never know too much.
Happy Thanksgiving!
Jo
